Refund policy
Updated on 13 November 2026. magmabots.com
1. First purchase
If you are not satisfied with a paid plan or app, you can ask for a full refund within 14 days of your first payment for it. Write to us from the contact form on magmabots.com with your account email and the payment reference.
2. Renewals
Renewals are not refunded automatically. If you were charged for a renewal and did not mean to continue, contact us within 7 days of the charge and we will review it. To avoid a renewal, cancel before the renewal date from your portal.
3. Cancelling
Cancelling stops future charges. The plan stays active until the end of the period you paid for. We do not refund the unused part of a period, unless the law in your country says otherwise.
4. Service problems
If the service was unavailable or did not work as described for a significant time, we will credit or refund the affected period, at our reasonable judgement.
5. How refunds are paid
Refunds go back to the original payment method through the same provider or channel. The time it takes to reach you depends on your bank or card issuer. Payments made by bank transfer are refunded by bank transfer.
6. Your legal rights
This policy does not take away any right you have as a consumer under the law that applies to you, including statutory withdrawal rights where they apply.
7. Related
See also the terms of use and the privacy policy.