Magma AI is a managed virtual-intelligence platform that brings speed, automation and sales growth to your business.
The chatbot replies in the language your customer writes and adapts its manner of speaking to your business’s country. Albanian is our mother tongue.
Upload prices, catalogues and product photos. The chatbot finds the answers itself and sends customers pictures.
Protected systems and secure integration that keep your customers’ data private 24/7.
The agent replies to customers 24 hours a day, weekends and holidays included, without loading your team.
When a customer leaves an email or phone number, you get it instantly by email.
Choose the chatbot’s name and the level of speed and accuracy that fits your business. Change it any time.
The chatbot reads prices and inventory from your site or store, including platforms such as Shopify, and keeps them up to date.
The assistant sits directly on your site or store so customers get answers where they are.
New leads and questions reach you by email, and customers get an automatic thank-you reply.
We connect to the other systems your business uses through a secure API. Ask for a custom integration and we will look at it together.
Three levels of speed and accuracy for every business. Pricing is shown inside your account after you sign up.
High speed and accurate answers for everyday business.
Higher accuracy for larger catalogues and more complex questions.
Maximum accuracy for the hardest cases and high volume.
Start with the free demo. Plan details and pricing are available after you sign in.
Magma AI is a virtual-intelligence platform based in Tirana. Our mission is to give small and medium businesses the tools big companies use: assistants that answer customers at any hour, in their own language, and automation that saves time and grows sales.
We build chatbots and AI agents, websites and online stores, and connect them to the tools your business already uses. Every solution is tailored to each client and built with special care for data security.
If you would like to explore how we can help your business, sign up with the form above and we will get in touch.
An AI agent answers customers instantly, even at night, and guides them to purchase.
Many customers leave an online store because they do not get a fast answer. An AI agent replies to questions about prices, availability and delivery immediately, 24 hours a day. The result is fewer lost sales and less manual work for your team.
Customers want to communicate naturally in their own language.
Many AI tools are built for English and make mistakes in other languages. Magma AI replies in the language your customer writes, so the conversation feels like talking to a real member of your team.
From frequent questions to order tracking, what you can automate today.
1) Answers to frequent questions. 2) Order tracking. 3) Price and stock notifications. 4) Capturing contacts of interested customers. 5) Handing difficult chats to a real person. Together they save hours of work every week.
Prices and inventory update themselves while the assistant answers customers.
When your store is connected to an AI assistant, it knows which products you have, at what price and how many are left. The customer asks, the assistant answers accurately, and you do not have to update separate texts. The result is fewer repeated questions for your team and more customers completing the purchase.
What to ask of any AI service before connecting it to your business.
Before using an AI assistant, ask: where is customer data stored, who has access to it and how does the system connect to your store. A secure integration, limited access and transparency for the customer are the minimum. Choose a partner that handles these questions openly.
Yes. There is a free 7-day demo with no obligation. Plans with more speed and accuracy are available inside your account after you sign up, where you also choose monthly or yearly billing.
Yes. The chatbot replies in the language your customer writes and adapts its manner of speaking to your business’s country. Our website is available in 18 languages.
Upload Excel sheets and product photos in the portal, add text, or connect your website; the chatbot reads them and keeps them up to date.
The chatbot saves the contact and emails it to you immediately, together with the conversation, so you can follow up yourself.
Yes. In the portal you switch the chatbot off with one button and it disappears from your site; one more button turns it back on.
Get a chatbot demo for 7 days. No payment, no need to contact us.
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