Terms of use
Updated on 13 November 2026. magmabots.com
1. The service
Magma AI provides online software: an AI chatbot for websites, a booking system, finance and other apps. You use them through your account on magmabots.com. We may improve, change or retire features, and we will give reasonable notice of changes that affect you materially.
2. Your account
You must give accurate details and keep your login private. You are responsible for what happens under your account, including the people you add as staff. Tell us at once if you think your account was accessed without your permission.
3. Acceptable use
Do not use the service for anything illegal, to send spam, to harm or deceive people, to collect data without a legal basis, or to attack or overload the service. We may suspend an account that breaks these rules.
4. Your content and data
Your content and your customers' data remain yours. You allow us to process them only to run the service for you, as described in our privacy policy. You are responsible for having the right to use that data, for example consent from your own customers.
5. AI answers
The chatbot produces automatic answers from the information you provide. They can be incomplete or wrong. Check them, and do not rely on them for medical, legal or financial decisions.
6. Plans, prices and payment
Paid plans are shown with their price before you pay. Payments are handled by our payment provider, who acts as seller of record and issues the receipt, or by an arrangement confirmed with us. Subscriptions renew automatically at the end of each period until you cancel. You can cancel at any time from your portal; the plan then stays active until the end of the period you already paid for.
7. Refunds
Refunds are described in our refund policy.
8. Availability and liability
We work to keep the service available but do not promise it will be uninterrupted or error free. To the extent the law allows, we are not liable for indirect or lost-profit damages, and our total liability is limited to the amount you paid for the service in the 12 months before the claim. Nothing here limits rights you have under mandatory law.
9. Ending the service
You can stop using the service and ask us to delete your account at any time. We may end or suspend the service for a serious or repeated breach of these terms, with notice where possible.
10. Changes and contact
We may update these terms and will show the date of the latest version. Continued use after a change means you accept it. Questions: use the contact form on magmabots.com.